Credit Card Drama
Money October 28th, 2007
This evening I found out that one of my credit card numbers was stolen online. The dirty rotten thief purchased $180 worth of stuff from an undisclosed online store and would have bought more if Citi (my card company) hadn’t blocked the suspicious activity. I know that credit card companies charge outrageous fees in interest every month but I have to give Citi some love here. Once the suspicious authorizations starting going through they called and left me several messages stating they suspected fraudulent charges to my account. Unfortunately, $180 was charged but Citi is reversing this charge and will completely investigate and pursue the fraudulent activity. I will owe nothing. The customer service rep spent 20 minutes on the phone with me explaining exactly what had happened to my account, closed out my old stolen account number, issued me a new account number, and sent me an affidavit in the mail so they can pursue the dirty swindlers. Its sad that online hacking and identity theft are happening all too often lately. Consumers have to be so much more cautious with their information these days. If your looking for a great credit card company I recommend Citi. They made this bad experience very easy for me as a consumer. Find the perfect card at www.citicards.com.


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